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Get to Know our Staff: Peggy Duguay, Radiology

Get to Know our Staff: Peggy Duguay, Radiology

by | May 20, 2024 | Spotlight

What is your job title/your role at Scottish Rite for Children?
I am the assistant director of Radiology, and I help manage the Radiology department.

What do you do on a daily basis or what sort of duties do you have at work?
Every day in Radiology is different. I help manage the Radiology department, which includes staff scheduling and payroll, managing equipment including maintenance/testing, state inspections and act as a liaison with our staff physicians and clinical staff. I also help cover many areas including doing X-rays for patients, working the front desk and file room duties.

What was your first job? What path did you take to get here or what led you to Scottish Rite?
My first job was as a dental office receptionist. I learned about radiology technology as a career option through my college advisor and applied for the radiology program. I worked at UT Southwestern for 17 years before applying and getting hired at Scottish Rite for Children. 

What do you enjoy most about Scottish Rite?
I love working with the children and their families. It is a very special and rewarding experience each day. I am blessed to have such a wonderful opportunity to work at Scottish Rite and continue to grow and learn. Also, I love the amazing Radiology staff I work with, as well as the wonderful Scottish Rite staff throughout the hospital.

Tell us something about your job that others might not already know?
I started out at Scottish Rite as a radiology technologist, then became the PACS Administrator, and am now assistant director of Radiology.

Where is the most interesting place you’ve been?
I did a seven-country tour in 1998 throughout Europe. It was so much fun being able to visit so many different countries that I never thought I would get to travel to.

What is your favorite game or sport to watch and play?
Football–I have been a big Dallas Cowboys fan since the 80s when I watched the games with my dad. I also root for all the Texas teams…Dallas Mavericks, Texas Rangers and Dallas Stars! 

If you could go back in time, what year would you travel to?
I lost my dad in 2001. I miss him so much and wish I could travel back in time to see him again.

What’s one fun fact about yourself?
I have an identical twin sister named Patty. We have confused many people over the years including many people from Scottish Rite. We always still spend a lot of time together. Being a twin is so much fun!

Get to Know our Staff: Davoud Babahaji, Pharmacy

Get to Know our Staff: Davoud Babahaji, Pharmacy

by | May 2, 2024 | Spotlight

What is your job title/your role at Scottish Rite for Children?
I am the pharmacy manager.
 
What do you do on a daily basis, or what sort of duties do you have at work?
I am responsible for scheduling pharmacists and technicians for the Dallas and Frisco campuses and making changes if someone calls in sick to make sure there is adequate help. My job also includes completing payroll, doing orientation for new residents and fellows, and making sure competencies and daily duties are completed by pharmacy staff. I moderate the Antibiotic Stewardship Committee meetings and am part of the RN/RX and P&T committees. Most importantly, I staff the Frisco campus and do whatever else is needed to help the pharmacy director, Stacie Bukowsky.

What was your first job? What path did you take to get here, or what led you to Scottish Rite?
My very first job was working as a busboy at an Italian restaurant my family owned in Arlington! It was a fun job and helped me pay for pharmacy school, of course with the financial help of my family, too. I graduated from the University of Houston College of Pharmacy in 1994 and worked for a couple of retail pharmacies for 20 years. I came across a job opening at Scottish Rite for Children and was given the opportunity to work as a pharmacy team member in 2014. In 2016, when the pharmacy manager position opened, I was promoted to the pharmacy manager. In the meantime, I received my M.B.A. with a concentration in health care administration from Texas A&M University Corpus Christi. I can honestly say that the last 10 years working at Scottish Rite has been the greatest part of my career.

What do you enjoy most about Scottish Rite?
The staff. Everyone is so nice and professional. I enjoy interacting with nurses, Supply Chain, Engineering, Child Life and staff from other departments. The pharmacy team is awesome — we are more like a family.
 
Tell us something about your job that others might not already know?
Pharmacy involves a lot of reporting. Sometimes, running reports and making sure we are ready for state audits takes a lot of time.

 Where is the most interesting place you’ve been?
This was the hardest question to answer, and I changed my answer a couple of times. The most interesting place for me has always been the Persian Gulf. I lived there for about 10 years, and we would go fishing, swimming and walking by the water. I miss its salty humid air and the friendliest people I have ever met.
 
What is your favorite game or sport to watch and play?
Soccer is my favorite sport, and I love watching the World Cup. We were so happy when Morocco played in the semifinals during World Cup 2022. I am so excited that a few games of the World Cup 2026 will be played in Arlington. We will definitely be there!

Even though I do not understand football that well, I like the Kansas City Chiefs and was so happy they won the Super Bowl again. Go Chiefs!
 
If you could go back in time, what year would you travel to?
Probably 2019! It was a terrible year for me. If I could return to that year, I would do things differently.
 
What’s one fun fact about yourself?
I like to sing! I do that all the time at home or in the car — even though some people in my family may not find my voice desirable.

Get to Know our Staff: Marlon Brown, Security

Get to Know our Staff: Marlon Brown, Security

by | Apr 25, 2024 | Spotlight

What is your job title/your role at Scottish Rite for Children?
As a security officer, my job is to ensure the safety of the staff, patients, parents and visitors that come daily to Scottish Rite for Children.

What do you do on a daily basis, or what sort of duties do you have at work?
On a daily basis, in some compacity, I’m always visible to our visitors, whether that means my post is at the Main Entrance, Clinic Level desk or out in front of the hospital. Every day, I’m either greeting people or monitoring cameras throughout the day.

What was your first job? What path did you take to get here, or what led you to Scottish Rite?
My first job was delivering newspapers on foot throughout the neighborhood I lived in, during the summer and as I entered high school. That job gave me constant exposure to people and taught me to pay attention to detail. As I moved on in high school, I went to school half of the day and worked a part-time job the other half of the day — part of the job program I was enrolled in. I worked in a warehouse, shipping and receiving as well as pulling parts for customers who came in locally. I worked there the entire time while in high school and even after graduating, and then, going full time. I eventually had home delivery jobs and worked a long stint at Coca-Cola Bottling Company. These jobs put me in close, consistent interactions with people, allowing me to become the people person I am today.

What do you enjoy most about Scottish Rite?
I enjoy the fact that I get the opportunity to come to a place where I can use my gifts and talents to be a help to others in its simplest form of providing customer service. In any shape, form or fashion, I love just being helpful, assisting and friendly with a smile — in a word, a servant. I thoroughly love coming to Scottish Rite, fulfilling the needs of others who come here always and to those who come for the first time.

Tell us something about your job that others might not already know?
What I do every day, once I pull up on property and eventually walk inside Scottish Rite, I would do for free because that’s how much I enjoy what I do at the hospital. And, I’ve learned what you’ll do for free is your calling, and no one has to pay you. One thing others might not know about me, as it pertains to my job in the Security Command Center along with my coworkers, is I answer every incoming call into the hospital from outside. 

Where is the most interesting place you’ve been?
New Orleans, Louisiana 

What is your favorite game or sport to watch and play?
Basketball and football

If you could go back in time, what year would you travel to?
1986 

What’s one fun fact about yourself?
I’m a good listener.

Get to Know our Staff: Latasha Noel-Spann, Laboratory

Get to Know our Staff: Latasha Noel-Spann, Laboratory

by | Apr 4, 2024 | Spotlight

What is your job title/your role at Scottish Rite for Children?
I am a Lab Tech, and I collect specimens from our patients and staff per physician orders.

What do you do on a daily basis or what sort of duties do you have at work?
I provide a safe environment for my patients while collecting lab specimens and providing the results from them per their physician’s orders.

What was your first job? What path did you take to get here or what led you to Scottish Rite?
My very first job was babysitting kids of my mom’s coworkers. I studied biology to become a pediatrician, but I later decided to stick with the laboratory and science side of things. I really like collecting and analyzing blood, and I learned from the best. My mom has been a medical lab technician for more than 35 years.

What do you enjoy most about Scottish Rite?
I enjoy my patients and their families, and of course, my coworkers – they know who they are! I always see a smiling face or hear a welcoming greeting when I am around. I seem to have a positive effect on others!

Tell us something about your job that others might not already know?
There is never a dull moment. Always expect the unexpected with kids when in the lab. It’s challenging at times – I just make it look easy.

Where is the most interesting place you’ve been?
My past birthday I went to Jamaica, and I had an amazing time!

What is your favorite game or sport to watch and play?
Basketball is my favorite.

If you could go back in time, what year would you travel to?
I would like to revisit year 2000. You think I’m living my best life now, but back then it was so fun!

What’s one fun fact about yourself?
I’ve dabbled in the movie industry back in the day.

Get to Know our Staff: Lindsay Chiu, EPIC Empower

Get to Know our Staff: Lindsay Chiu, EPIC Empower

by | Mar 26, 2024 | Spotlight

What is your job title/your role at Scottish Rite for Children?  
I am a member of our ambulatory Empower team working on developing build within Epic, our medical records system, to improve workflow and complete ticket requests as well as working alongside our MyChart team. 

What do you do on a daily basis or what sort of duties do you have at work?
I work with a variety of departments to improve an individual user or medical team’s use of Epic. I do so by assisting with help desk ticket requests, attending internal as well as external meetings with our Epic support team and working on build support with members of my team. My primary focus has been working alongside Therapy Services at both Dallas and Frisco for a new documentation build.

What was your first job? What path did you take to get here or what led you to Scottish Rite? How long have you worked here?
Throughout high school and college, I worked at several different restaurants as a hostess and/or waitress – my favorite place was a sushi restaurant in college. I attended undergraduate and graduate school at the University of Missouri (MIZ) and then completed my last clinical rotation at Scottish Rite. After passing my boards, I started working as a physical therapist at Scottish Rite in 2015! I was initially part of the Epic build team focusing primarily on Therapy Services while also providing telehealth services. I found that I really enjoyed using my clinical background to assist Scottish Rite team members in a different way. I then transitioned full-time to the Empower team while continuing to assist with Therapy Services and later expanding to other departments as well.

What do you enjoy most about Scottish Rite?
I am very lucky to be a part of this team – I value and enjoy my coworkers, and I learn something new from them every day. 

Tell us something about your job that others might not already know?
There is a lot of behind the scenes that goes into build and development within Epic!

Where is the most interesting place you’ve been?
Tokyo.

If you could only eat one meal for the rest of your life, what would it be?
Breakfast tacos from Taco Deli.

If you could go back in time, what year would you travel to?
I am loving this current year – my son just turned 2 and is at a fun age. However, I would probably go back to 2019, as my husband and I took an incredible trip to Tokyo and Thailand that year.

What three items would you take with you on a deserted island?

  1. Not necessarily an item but my family – couldn’t imagine being on the island without them, and it would no longer be deserted!
  2. My glasses – a practical answer, but I can’t see without my glasses.
  3. Lots of snacks. 

What’s one fun fact about yourself?
I made it to the state finals of a free throw contest in the fifth grade. Sadly, my basketball skills did not go much further beyond this time.